Sokup Life

Ux Designer and Researcher

Resonsabilities

  • Research, primary and usability studies

  • Interaction design, user stories, personas, competitive audits 

  • Wireframes and Low-fidelity prototypes

  • Mockups and High-fidelity prototypes

The Product

This product is a mobile app with a responsive website to go along with it. It is an app meant to help parents who do not have the time or finances to get there kids outside more and do more activities.

The Problem that I saw that I am trying to fix is that there is a lot of families, kids, that do not have the means to do extra activities and experience the same things as other kids. Whether the parents do not have the money or do not have the time.

My goal was to create an app and responsive website making it easier for parents and kids to reserve a spot to go do activities and sports through the Sokup Life Foundation.

Empathise and Define

I started the design process with empathising with users by creating personas after conducting interviews with the people I know in my community.

After creating personas I went into the define stage by creating problem statements to define what my designs should account for each user’s need.

Problem Statement 1: Amanda is a single mother who needs a way or opportunity for her kids to do more outside activities because she does not have the time or money to do these activities.

Problem Statement 2: Jackson is a Dad who needs a way for his kids to get out more because he does not have the time to take them himself.

Ideate

Next I went into the ideation phase by doing a crazy eight activity where I tried to get the most ideas on how the app would work and what it would look like for users to go through the main flow during a normal day.

Next I created degital wireframed based on the ideas I had in my crazy eights. Here are some screenshots of some of my wireframes I created using Figma.

Prototype

After completing my wireframes I created a low-fidelity prototype in the main user flow of reserving a spot in an activity.

Link to Low-Fidelity Prototype: https://www.figma.com/proto/GALmSaA9J6l8pbbJRjWA3J/Untitled?type=design&node-id=4-119&t=ST1mP8qT7D9JahyR-1&scaling=scale-down&page-id=0%3A1&starting-point-node-id=4%3A119&show-proto-sidebar=1&mode=design

Test

To test my prototype I conducted a usability study to find what parts of the app can be improved. I took notes on 5 unmoderated studies and then made an affinity diagram to help identify some themes. Then from those themes I created insights that I could use to improve my designs.

Based on the theme that: users did not like the layout of the homepage an insight is: the home page should be reorganized to fit users needs.

Based on the theme that: users need an account page to save information, an insight is: to add an account page to the app.

Based on the theme that: users would like to see reviews on activities, an insight is: to add a review area in the activity page.

Ideate

After finding some Insights I moved into putting those improvements in as I created mockups.

Prototype

Next, using the mockups I created a High-Fidelity prototype making smoother transitions and making feel like a real app.

Link to High-Fidelity Prototype- https://www.figma.com/proto/GALmSaA9J6l8pbbJRjWA3J/Untitled?type=design&node-id=42-104&t=yuwViRJCKJFmzIpe-1&scaling=scale-down&page-id=0%3A1&starting-point-node-id=42%3A104&show-proto-sidebar=1&mode=design

Ideate

After completing the mobile app I went next into the responsive website. Thinking about who my users will be I decided that most users will have more access to mobile sites so I went with a mobile first approach. Then going off of my ideas in the app I created a sitemap and wireframes in Adobe XD.

Then, I made wireframes in the a website size to make the website responsive.

Then I continued onto mockups by adding Typography, iconography, color, and images.

Prototype

After having multiple screen sizes for my responsive website mockups, I made High-Fidelity prototypes in Adobe Xd for both screensizes to the main user flow of still reserving and activity.

Phone screen size prototype- https://xd.adobe.com/view/b93ff17f-2192-4403-9e0b-5c9b81bf721c-ec6c/?fullscreen

Website Size protoype- https://xd.adobe.com/view/7a2752b3-d3f9-4910-86da-865a9b6bb688-2f74/?fullscreen

Take Aways

After completing this project some take aways that I found is that this product could greatly help parents that dont have the money or time to take their kids on the activities they want to by giving them a resource and app to do so.

Next Steps

Going forward i can make this designs come to life by passing them on to an engineering team or applying m own skills and creating the website myself.